Privacy Policy
Effective Date: March 25, 2025
Zeeo Technologies, Inc. ("Zeeo", "we", "us", or "our") operates the Zeeo mobile application and website. This Privacy Policy explains what personal data we collect, how we use it, how we share it, and your rights.
By using Zeeo, you agree to the practices described in this Privacy Policy.
1. Who We Are
Zeeo Technologies, Inc. is a Delaware corporation.
If you have questions about this Privacy Policy, you can contact us at: support@getzeeo.com
2. How Zeeo Works
Zeeo is a non-custodial software application. We provide a user interface that helps users access and interact with services provided by third-party partners.
Zeeo does not custody user funds or private keys. Certain services available through the app are provided by third parties such as Privy and Coinbase, which may process personal data under their own privacy policies.
3. Information We Collect
We collect the following categories of data:
3.1 Information you provide directly
When you create or use a Zeeo account, we may collect:
- first name
- last name
- username
- email address
- phone number
- country
- region or state
- referral code information
- invite or referral relationships
- messages you include with payment requests
- communications you send to us
3.2 Account and wallet information
We collect data needed to operate the app, including:
- Privy user identifier (privyDid)
- wallet address
- Privy wallet ID
- whether security setup has been completed
3.3 Transaction and payment activity
When you use Zeeo, we may collect transaction-related metadata, including:
- transaction hash
- transaction status
- transaction type
- chain and asset
- sender and recipient wallet addresses
- sender and recipient Zeeo identifiers, where available
- amounts and display values
- payment request details
- optional payment messages
- timestamps related to requests and transactions
We do not claim to collect more financial data than is necessary to provide the product.
3.4 Technical and operational data
To operate, secure, and improve Zeeo, we may collect:
- device and app usage information
- IP address
- basic log data
- webhook event data received from integrated providers
- account creation and update timestamps
3.5 Crash and diagnostics data
We use Sentry to collect crash reports, error logs, and diagnostics information to monitor app stability and fix bugs. This may include technical information about your device, operating system, app version, and error context.
4. Data We Receive from Third Parties
We receive some data from the providers integrated into Zeeo.
4.1 Privy
We use Privy for authentication and wallet infrastructure. Through Privy, we may receive:
- your authentication email
- your Privy identifier
- your wallet address
- your wallet ID
- certain wallet-related metadata made available through Privy
4.2 Coinbase
If you use Coinbase onramp or offramp services through Zeeo, Coinbase may process your information under its own terms and privacy policy. Zeeo may receive limited status or event information necessary to reflect the outcome of those flows in the app.
4.3 Convex
We use Convex as our backend infrastructure provider to store and process application data.
4.4 Sentry
We use Sentry for error monitoring and crash reporting.
5. How We Use Your Information
We use personal data to:
- create and manage your Zeeo account
- provide and operate the app
- enable payment requests and transaction activity
- display account and transaction information
- support referrals and invitations
- communicate with you
- detect, prevent, and investigate fraud, abuse, and security issues
- troubleshoot bugs and improve reliability
- comply with legal obligations
- enforce our Terms of Service
6. Legal Bases for Processing
Depending on your location, we process personal data on one or more of the following legal bases:
- performance of a contract — to provide Zeeo and its features
- legitimate interests — to secure, maintain, and improve the product
- legal obligations — where required by applicable law
- consent — where required, such as for certain communications or cookies
7. How We Share Information
We may share personal data with:
- service providers who help us operate Zeeo, such as Convex and Sentry
- third-party partners integrated into the product, such as Privy and Coinbase
- professional advisors, auditors, or legal counsel where needed
- regulators, law enforcement, or government authorities where required by law
We do not sell your personal data.
8. Data Retention
We retain personal data for as long as reasonably necessary to:
- provide the app
- maintain account records
- resolve disputes
- comply with legal obligations
- enforce our agreements
Retention periods may vary depending on the type of data and the legal or operational reason for keeping it.
9. Data Security
We use reasonable technical and organizational safeguards designed to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.
10. International Transfers
Zeeo and some of its service providers may process data in countries other than your own, including the United States. Where required, we take appropriate steps to safeguard personal data in connection with such transfers.
11. Your Rights
Depending on your location, you may have rights to:
- access your personal data
- correct inaccurate data
- request deletion of your data
- object to or restrict certain processing
- withdraw consent where processing is based on consent
- request portability of certain data
To exercise these rights, contact us at: support@getzeeo.com
We may need to verify your identity before responding.
12. Cookies and Similar Technologies
If we use cookies or similar technologies on our website, we use them to operate the site, understand usage, and improve performance. You can control cookies through your browser settings.
13. Third-Party Services
Zeeo integrates with third-party services that operate independently. Their privacy practices are governed by their own policies. We encourage you to review those policies before using those services.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version and update the effective date.
15. Contact
If you have questions about this Privacy Policy, contact us at: support@getzeeo.com
Also see our Terms of Service.