I lost access to my email

If you can still sign in another way, such as Apple or Google, sign in and change your email in Profile → Security.

If your email was your only sign-in method, you can't reach the in-app chat, so write to support@getzeeo.com from a new address. We'll need to confirm it's really you before we can help, and because we can't access your wallet, we can't always restore access.

To stay safe, add a second sign-in method now in Profile → Security, and keep your email account secure.

More in Account & security

Still need help?

Chat with our team in the Zeeo app: go to Profile → Help → Support. It's the fastest way to reach us, and we usually reply within one business day.

Open chat in the app

Can't sign in to the app? Email support@getzeeo.com instead.